Release date 01.04.2025

E6 Install & Operation Manual

Safety

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Cleaning the lens is recommended every 2 weeks. Turn unit off when cleaning. Clean using screen cleaner.

The appliance shall only be maintained and repaired by authorized technicians who are properly trained and certified. The appliance should be isolated from the electricity supply before removal of any covers. Great care must be employed when working with high pressure carbon dioxide, and in no cases should the maximum operating pressure of 0.4MPa (4 bar) be exceeded.

  • The appliance is not suitable for installation in an area where a water jet could be used.
  • The appliance shall not be intended for use in lobbies or locations of egress, such as a hallway or public corridor.
  • The appliance shall be placed on a stable horizontal surface to maintain adequate mechanical stability when in use, during transportation, during assembly, dismantling and testing.
  • When in the event of an accident or breakdown, isolate the appliance from mains power, turn the water supply off and contact your distributor.

WARNING: Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
WARNING: Increased risk of a leak could occur through improper handling, movement or use.  

 

This appliance is intended to be used in household and similar applications such as:-

  • Staff kitchen areas in shops, offices and other working environments.
  • Farm houses and by clients in hotels, motels and other residential type environments.
  • Bed and breakfast type environments.
  • Catering and similar non-retail applications.

A-weighted emission sound pressure level is below 70 dB(A).

R290 is a refrigerant-grade propane used on a wide range of commercial refrigeration and air conditioning units. A highly pure propane, it has a low environmental impact and nominal global warming potential (GWP), meaning it possesses no qualities that can destroy the ozone layer. R290 also is the preferred hydrocarbon alternative of the Environmental Protection Agency (EPA), substituting more harmful fluorocarbon refrigerants like R22, R134a, R404a and R502.

Units with R290 can only be maintained and repaired by authorized technicians who are properly trained and certified.
R600a is a refrigerant-grade isobutane used on a wide range of commercial refrigeration and air conditioning units. A highly pure isobutane, it has a low environmental impact and nominal global warming potential (GWP), meaning it possesses no qualities that can destroy the ozone layer. R600a also is the preferred hydrocarbon alternative of the Environmental Protection Agency (EPA), substituting more harmful fluorocarbon refrigerants like R22, R134a, R404a and R502.

Units with R600a can only be maintained and repaired by authorized technicians who are
properly trained and certified.
B6 Safety
  • Always place the dispenser in its vertical position, on a surface which can capably support its weight.
  • During use this machine must remain in its upright position.
  • Adequate ventilation must be allowed for.
  • Keep the machine away from sunlight, heat and moisture.
  • Power and water supply points must be available near the dispenser, and must meet the criteria specified in the ‘Specification’ section of this manual.
  • The environment where this machine is installed must be free of dust and corrosive/explosive gases.
  • Clean the lens every 2 weeks minimum using screen cleaner – ensure unit is off during cleaning.

 

Safe transportation:

  • The appliance is susceptible to impact and requires careful handling to prevent damage or breakage during transportation.
  • The appliance should be kept in an upright position and should not be tilted during transit and/or storage to prevent damage. 
  • The appliance is vulnerable to moisture and should be protected from rain and water.

Waste Electrical Products:


  • The WEEE symbol indicates that this item contains electronic components which must be collected and disposed of separately.

  • Never dispose of electrical waste in general municipal waste. Collect and dispose of such waste separately.

  • Make use of the return and collection systems available to you, or your local recycling programme. Contact your local authority or place of purchase to find out what schemes are available.

  • Electrical and electronic equipment contains hazardous substances which, when disposed of incorrectly, may leak into the ground. This can contribute to soil and water pollution which is hazardous to human health; and endangers wildlife.

  • It is essential that consumers look to re-use or recycle electrical or electronic waste
    to avoid it going to landfill sites or incineration without treatment.

Specification

E6 - 230v

COOLING SYSTEMStainless steel direct chill coil encased in a solid-block system for instant response cool down action. Ultra efficiency compression system with capillary control.
Environmentally friendly R290 refrigerant.
POWER SUPPLY230-240v AC (50 Hz)
FUSE RATING10A
COLD TEMPERATURE FROM2°C
CHILLED & SPARKLING CAPACITY80L/h
HOT TEMPERATURE UP TO96°C
HOT CAPACITY15L/h
HOT TANK VOLUME1.5L
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED & AMBIENT0.14kW-230v
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, SPARKLING & AMBIENT0.22kW-230v
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT & HOT1.5kW-230v
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT, SPARKLING & HOT
1.6kW-230v
RATED CURRENT - CHILLED & AMBIENT 1.1A
RATED CURRENT - CHILLED, SPARKLING & AMBIENT 1.5A
RATED CURRENT - CHILLED, AMBIENT & HOT6.5A
RATED CURRENT - CHILLED, AMBIENT, SPARKLING & HOT7.1A
QUANTITY OF REFRIGERATION GASR290 40g
DIMENSIONS(w x d x h) 320 x 460 x 420mm
WEIGHT - CHILLED & AMBIENT18Kg
WEIGHT - CHILLED, SPARKLING & AMBIENT22Kg
WEIGHT - CHILLED, AMBIENT & HOT20Kg
WEIGHT - CHILLED, SPARKLING, AMBIENT & HOT23.5Kg
WATER CONNECTION3/4” BSP
INLET WATER TEMPERATUREUp to 25°C
MINIMUM TO MAXIMUM INLET WATER
PRESSURE
0.05MPa (0.5 bar) - 1.0 MPa (10 bar)
Internally regulated to 0.2 MPa (2 bar)
CO2 CONNECTION1/4” Push Fit
CO2 PRESSURE0.4MPa (4 Bar) Maximum
MINIMUM TO MAXIMUM AMBIENT ROOM OPERATING TEMPERATURE5-32°C
CLIMATIC CLASSN

E6 - 115v

COOLING SYSTEMStainless steel direct chill coil encased in a solid-block system for instant response cool down action. Ultra efficiency compression system with capillary control.
Environmentally friendly R290 refrigerant.
POWER SUPPLY110-120v AC (60Hz)
FUSE RATING10A
COLD TEMPERATURE FROM37°F
CHILLED & SPARKLING CAPACITY21.1 Gal/h
HOT TEMPERATURE UP TO187°F
HOT CAPACITY4 Gal/h
HOT TANK VOLUME0.4 Gal
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED & AMBIENT0.18kW-110v
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, SPARKLING & AMBIENT0.24kW-110v
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT & HOT1.01kW-110v
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT, SPARKLING & HOT
1.06kW-110v
RATED CURRENT - CHILLED & AMBIENT 2A
RATED CURRENT - CHILLED, SPARKLING & AMBIENT 2.6A
RATED CURRENT - CHILLED, AMBIENT & HOT8.5A
RATED CURRENT - CHILLED, AMBIENT, SPARKLING & HOT9.2A
QUANTITY OF REFRIGERATION GASR290 37g
DIMENSIONS(w x d x h) 12.6 x 18.1 x 16.5''
WEIGHT - CHILLED & AMBIENT39.7lbs
WEIGHT - CHILLED, SPARKLING & AMBIENT48.5lbs
WEIGHT - CHILLED, AMBIENT & HOT44.1lbs
WEIGHT - CHILLED, SPARKLING, AMBIENT & HOT51.8lbs
WATER CONNECTION3/4” BSP
INLET WATER TEMPERATUREUp to 77°F
MINIMUM TO MAXIMUM INLET WATER
PRESSURE
7.3psi (0.05MPa) - 145psi (1.0MPa) Internally regulated to 29psi (0.2MPa)
CO2 CONNECTION1/4” Push Fit
CO2 PRESSURE58psi (0.4Mpa) Maximum
MINIMUM TO MAXIMUM AMBIENT ROOM OPERATING TEMPERATURE41-90°F
CLIMATIC CLASSN

Model Overview

Introduction

The latest evolution in sustainable water dispensing, the E6 combines intelligent eco-friendly technology, energy-efficiency and powerful performance in every pour.

Featuring advanced energy-saving EcoMode technology and antimicrobial touch panel protection, the E6 is perfect for filling water bottles, glasses or carafes with freshly-filtered chilled, ambient, sparkling or hot water, all at the touch of a button.

Component/Feature Overview

E6 - Major Components

Contents:
1 no E6 Unit
1 no Power Cord Set

1. Unit Lid,  2. Side Panel,  3. Carry Handle,  4. Control Panel,  5. Dispense Outlet,  6. Drip Tray, 7. Power Connection,  8. On/Off Switch,  9. CO2 Inlet*, 10. Water Inlet
1. Unit Lid, 2. Side Panel, 3. Carry Handle, 4. Control Panel, 5. Dispense Outlet, 6. Drip Tray, 7. Power Connection, 8. On/Off Switch, 9. CO2 Inlet*, 10. Water Inlet

Please Note:
Mains Installation Kit & Filters are supplied as extra items
according to individual ordering requirement.

*Sparkling versions only

Dimensions

Base Cabinet Dimensions

Installation

Installation Requirements

Identify a suitable location for the appliance. It should be positioned within 2.0m of suitable services connections. Allow 15cm of free space at the rear for ventilation. 

The appliance must be installed in accordance with the relevant requirements of:

  • The appropriate building regulations by application of either The Building Regulations (England and Wales), The Building Regulations (Scotland) or The Building Regulations (Northern Ireland). In territories other than those listed the local regulations in force must be complied with.
  • The Water Supply (Water Fittings) Regulations (England, Wales and Northern Ireland) or The Water Byelaws in Scotland.

The appliance must not be installed where it is liable to freeze. If the appliance is thought to be frozen it must not be switched on. It should be allowed to thaw and must then be thoroughly inspected to ensure it is undamaged. No water leakage allowed to contact the mains switch or mains inlet coupler.

Service Requirements

  • Water: Mains potable water 
  • CO2: Food Grade CO2 to be supplied
  • Electricity: 10A supply- Earth Leakage Protection Required (For USA & Canada, the supply must be protected by a ground-fault circuit interrupter (GFCI))

Operation

Tap Control Panel

1. Unlock Button (commissioning mode), 2. Chilled Dispense,  3. Sparkling Dispense,  4. Ambient Dispense, 5. Hot Dispense
6. ‘eco’ Mode Symbol  7. Warning Symbol.

Note: Chilled, Sparkling, Ambient & Hot Version shown.
Note: 6 and 7 will only appear when unit is in 'eco' mode or unit has a fault.
1. Unlock Button (commissioning mode), 2. Chilled Dispense, 3. Sparkling Dispense, 4. Ambient Dispense, 5. Hot Dispense
6. ‘eco’ Mode Symbol 7. Warning Symbol.

Note: Chilled, Sparkling, Ambient & Hot Version shown.
Note: 6 and 7 will only appear when unit is in 'eco' mode or unit has a fault.


Basic Functions

Dispensing cold water:

Press and hold dispense icon and release to finish dispense.

•  Chilled icon pulsing – Dry Block is above 10 degrees and chilling down.

Dispensing hot water:

Press the unlock icon and then press and hold the hot button to dispense.

•  Hot icon pulsing – Hot tank is below 80°C degrees on 230v units/ 161°F on 110v units. 

‘Eco’ mode:

‘Eco’ mode symbol illuminates when the appliance is in ‘eco’ mode. To awaken the appliance, press and hold any dispense icon. The appliance will activate ‘eco’ mode in the below instances:

•  Dispense inactivity
•  Low light level

Warning symbol:

‘Warning triangle’ symbol will illuminate and flash upon a fault. The number of flashes relates to a particular fault. Click to view fault codes

Connectivity:

•  Bluetooth hands free app dispense
•  Bluetooth alarmed waste kit enabled
•  Foot switch operation enabled

Advanced functions:

Hold ‘Hot Unlock Icon’ for 20 seconds to take the appliance out of commission mode.

To revert to back to commission mode, tap the chilled icon 12 times and hold on the 12th. 2 beeps will indicate the memory reset is complete and will self restart after 2 seconds. 

To turn on/off eco mode, tap the chilled icon 7 times and hold on the 7th. 2 beeps will indicate Eco is on and 1 beep will mean Eco is off.

To turn on/off Bluetooth waste, tap the chilled icon 5 times and hold on the 5th. 2 beeps will indicate on and 1 beep will indicate off.

Note: Functions can only be changed within 10 minutes of the appliance being switched on.

Tap Control Panel - Measured Dispense

1. Chilled Dispense,  2. Sparkling Dispense,  3. Half Measure Dispense,  4. Full Measure Dispense
5. ‘eco’ Mode Symbol,  6. Warning Symbol.

Note: 5 and 6 will only appear when unit is in 'eco' mode or unit has a fault.
1. Chilled Dispense, 2. Sparkling Dispense, 3. Half Measure Dispense, 4. Full Measure Dispense
5. ‘eco’ Mode Symbol, 6. Warning Symbol.

Note: 5 and 6 will only appear when unit is in 'eco' mode or unit has a fault.

Basic Functions - Measured Dispense

Dispensing cold water:

Press and hold dispense icon and release to finish dispense.

  • Chilled icon pulsing – Dry Block is above 10 degrees and chilling down.

To dispense measured water:

Tap either measured icon and then tap the chilled or sparkling icon, you have ~2sec to select chilled or sparkling water after touching the measured icon.

Note: You do not need to hold down any icon.

‘Eco’ mode:

‘Eco’ mode symbol illuminates when the appliance is in ‘eco’ mode. To awaken the appliance, press and hold any dispense icon. The appliance will activate ‘eco’ mode in the below instances:

•  Dispense inactivity
•  Low light level

Warning symbol:

‘Warning triangle’ symbol will illuminate and flash upon a fault. The number of flashes relates to a particular fault. Click to view fault codes

Connectivity:

Bluetooth alarmed waste kit enabled.

Advanced Functions - Measured Dispense

To turn on/off eco mode, tap the chilled icon 7 times and hold on the 7th. 2 beeps will indicate Eco is on and 1 beep will mean Eco is off.

To turn on/off Bluetooth waste, tap the chilled icon 5 times and hold on the 5th. 2 beeps will indicate on and 1 beep will indicate off.

Measured Dispense - Settings

To reset/set the measured amount:

Press and hold the half or full measured icon for ~20sec until you hear a long audible beep. The icon will then flash on and off to show you that you are setting up that dispense option.

Press and hold the chilled icon until the desired amount is dispensed. Note: The measured icon will still flash during this dispense.

A double beep will be confirmation that this measurement is then stored in memory and will dispense the same quantity of chilled or sparkling water. If the incorrect amount is dispensed, start again.

Set back to factory default setting:

Default values have been set to 350ml and 700ml.  To restore default settings, tap the chilled icon 12 times and hold on the 12th. You will hear 2 beeps, wait 2 seconds and the unit will reset.

E6 Installation & Water Connection

The use of a Borg & Overström installation kit is highly recommended. All kits have been designed to include all the parts you need to safely and correctly install our dispensers. To ensure you select the correct kit for the model you’re installing, please visit the website or contact our support team.

All installations of water dispensers must include a water block. A water block is conveniently included in every one of our installation kits. If you’re not a using Borg & Overström installation kit, ensure you install a water block – failure to do so will negate any insurance claims for water damage resulting from water dispenser malfunction.

The Water Block should be installed between the water tap and the appliance’s supply pipe. Using the supplied wrench, rotate indicator ‘P’ anti-clockwise until it reaches Setting 2. Note: If the valve triggers and shuts off the water, it must be manually reset by disconnecting it from the tap.

For installation kits and water blocks please see our store here.

NOTE: The water filters on the supply line to the unit needs to be pre-flushed prior to the water connection to the appliance.

Connect the water inlet adapter and connect to the water supply.
Connect the water inlet adapter and connect to the water supply.
Connect the CO2 supply from gas regulator, ensuring the pressure is set to max 58 PSI (4 bar), and turn on the supply (See CO2 Installation section).
Connect the CO2 supply from gas regulator, ensuring the pressure is set to max 58 PSI (4 bar), and turn on the supply (See CO2 Installation section).
Connect the chiller to the electricity supply and ensure unit is switched on.
Connect the chiller to the electricity supply and ensure unit is switched on.
Turn on the water supply.
Turn on the water supply.
The carbonator should be purged of air by activating the sparkling water dispense for approximately 10 seconds.
The carbonator should be purged of air by activating the sparkling water dispense for approximately 10 seconds.



The hot versions will be in commissioning mode which stops the unit from running only allowing dispensing. 
With hot water versions fill the hot tank until you see water dispense.
The hot versions will be in commissioning mode which stops the unit from running only allowing dispensing.
With hot water versions fill the hot tank until you see water dispense.
Press the lock symbol for 20 seconds to take the unit out of commissioning mode and the LED’s and display will change.
Press the lock symbol for 20 seconds to take the unit out of commissioning mode and the LED’s and display will change.
Allow the machine to stand for 8 - 12 minutes for the initial chilling process to complete.
Allow the machine to stand for 8 - 12 minutes for the initial chilling process to complete.

Adding Countertop Drainage

If you require drainage to the driptray when the dispenser is used on a countertop. We recommend you use a hole cutter so your drainage tube can be connected to the mains or to a waste kit in the cupboard below.

Dimensions to help you cut the aperture in the correct position are shown below.

CO2 Bottle Installation - Sparkling Versions Only

Unpack CO2 Regulator and fit elbow fitting to spigot outlet.
Unpack CO2 Regulator and fit elbow fitting to spigot outlet.
Attach the regulator to the disposable CO2 bottle, ensuring the small pressure relief vent in the stem is facing away from you or anyone else. Ensure the regulator is closed. Hand tighten securely.
Attach the regulator to the disposable CO2 bottle, ensuring the small pressure relief vent in the stem is facing away from you or anyone else. Ensure the regulator is closed. Hand tighten securely.
Connect the assembled CO2 bottle and regulator to the CO2 inlet using a ¼” pipe.
Connect the assembled CO2 bottle and regulator to the CO2 inlet using a ¼” pipe.
Stand the cylinder in a suitable place.
Stand the cylinder in a suitable place.
We recommend between 3.5 - 4 bar (58 PSI) (max). Do not exceed 4 bar pressure.
We recommend between 3.5 - 4 bar (58 PSI) (max). Do not exceed 4 bar pressure.

Sparkling Water Flow Rate - Sparkling Versions Only

NOTE: Sparkling water flow rate factory setting = 2.4L per minute MAX. This may need adjusting depending on inlet pressure. To do so follow below steps:

Remove the 2 screws holding the unit lid down and slide the lid off.
Remove the 2 screws holding the unit lid down and slide the lid off.
Remove the right hand side panel screws. 2 screws are located at the back and one on top. Then slide the panel back to gain access to the flow controller.
Remove the right hand side panel screws. 2 screws are located at the back and one on top. Then slide the panel back to gain access to the flow controller.
Locate the flow control adjuster, this is  towards the front of the unit.
Locate the flow control adjuster, this is towards the front of the unit.
Flow can then be adjusted as follows: turning the cap anti-clockwise to increase flow and clockwise to restrict flow. After each adjustment the flow rate should be timed to an acceptable flow rate and/or uninterrupted sparkling dispense.
Flow can then be adjusted as follows: turning the cap anti-clockwise to increase flow and clockwise to restrict flow. After each adjustment the flow rate should be timed to an acceptable flow rate and/or uninterrupted sparkling dispense.

Once the correct flow rate is achieved place the cover back on to the unit by sliding it in place and replacing the screws.

Hot Tank Commissioning- Hot Versions Only

Connect the unit to the electricity supply and ensure unit is switched on.
Connect the unit to the electricity supply and ensure unit is switched on.

The hot versions will be in commissioning mode which stops the unit from running only allowing dispensing. Dispense from unit to ensure tank is full.
The hot versions will be in commissioning mode which stops the unit from running only allowing dispensing. Dispense from unit to ensure tank is full.
Press the lock symbol for 20 seconds to take the unit out of commissioning mode and the LED’s and display will change.
Press the lock symbol for 20 seconds to take the unit out of commissioning mode and the LED’s and display will change.
Allow the machine to stand for 15 minutes for the initial chilling and heating process to complete.
Allow the machine to stand for 15 minutes for the initial chilling and heating process to complete.

Maintenance & Cleaning

Sanitisation Guide

The product is supplied from the factory in clean condition, but we recommend that a sanitisation procedure is caried out at the point of installation, according to the sanitisation instruction relevant to this model, which can be found in the respective Instruction & Operation Manual.

NOTE: Failure to use sanitising materials and processes approved and/or recommended by Borg & Overström could invalidate your warranty.

Sani Step 1

This operation must only be carried out by trained staff. 

Sani Step 2

A sanitisation procedure is recommended every 6 months.

Sani Step 3

Turn off incoming mains water

Sani Step 4

Briefly press chilled dispense button to release internal water pressure from the machine.

Sani Step 5

Remove the existing filter

Sani Step 6

Use hand gel and put on protective gloves.

Sani Step 7

Add 25 ml of Hydrogen Peroxide (H2O2 3%) sanitising solution to a clean and empty service filter cartridge.

Sani Step 8

Connect to filter head.

Sani Step 9

Turn on incoming water, allow the service filter cartridge to fill

Sani Step 10

Dispense water using the chilled button. Repeat with sparkling & ambient water buttons.

Sani Step 11

Leave the solution inside machine for sanitisation to take effect (minimum 5 minutes) while thoroughly cleaning the dispenser externally. (All maintenance operations must be carried out with the dispenser switched off.)

Sani Step 12

Pay particular attention to the dispense faucet and the push button controls. For this use Sterizen External Sanitiser and Sanitising Wipes. 

Sani Step 13

Remember to include the drip tray. If a Waste Overflow System is fitted, empty this and flush through with a small amount of sanitisation fluid if needed.

Sani Step 14

Attend to any cosmetic marks as needed. For this we recommend the use of Hydrogen Peroxide (H2O2 3%) sanitising solutions. 

Sani Step 15

Reconnect the power and switch on the dispenser.

Sani Step 16

When the external cleaning is complete, flush the system through each dispense option (Chilled, Sparkling, Ambient), until clean water appears.

Sani Step 17

Turn off water and briefly press chilled dispense button to release internal water pressure from the machine.

Sani Step 18

Remove the service filter. Retain service filter for reuse.

Sani Step 19

Fit new filter and turn on incoming water supply.

Sani Step 20

Pre-flush the new filter to waste using the chilled button until 5L of water has flushed through. Repeat this through all dispense options. 



Please note that this sanitisation fluid contains an active caustic/alkaline agent.
Always use responsibly and with care remembering that due to its alkaline nature unnecessary concentrated/prolonged contact with any materials, including metals, can cause damage.
Always rinse all contact surfaces after use with clean water.


Avoid skin contact and wear protective gloves when handling sanitisation fluids.


In the event of any skin contact, flush immediately with clean, cold water.

Emptying the CO2 Tank

Turn off the water supply.
Turn off the water supply.
Press and hold the Sparkling  water dispense button until all the water is expelled and only CO2 gas is being released.
Press and hold the Sparkling water dispense button until all the water is expelled and only CO2 gas is being released.
The tank is empty of sparkling  water when only CO2 is being released.
The tank is empty of sparkling water when only CO2 is being released.
Ensure to release the Sparkling water button and take care to avoid releasing excess amounts of CO2 gas as this may damage the tank.
Ensure to release the Sparkling water button and take care to avoid releasing excess amounts of CO2 gas as this may damage the tank.

Draining the Hot Tank

NOTE: FIRST ENSURE THE UNIT IS PUT BACK INTO COMMISSION MODE BEFORE PROCEEDING (See Advanced Functions)

To drain the hot tank proceed with the following steps:

Remove the 2 screws holding the unit lid down and slide the lid off.
Remove the 2 screws holding the unit lid down and slide the lid off.
Remove the 4 screws holding the left side panel in place and slide off and set aside.
Remove the 4 screws holding the left side panel in place and slide off and set aside.
Locate the drain pipe just below the hot tank towards the front of the unit. Pull the bung out of the pipe and drain the water into a jug.
Locate the drain pipe just below the hot tank towards the front of the unit. Pull the bung out of the pipe and drain the water into a jug.

Once the tank is fully drained ensure the bung is then fully pushed back in.

Advanced Troubleshooting

Fault Diagnostics

Problem/ReportPossible CauseSuggested Action
No Water DispensingPower supply turned offCheck the power supply has been fitted properly and turned on.
Water Pressure RegulatorCheck water flow through the regulator.
Replace if necessary.
Check Tap HMI ControlCheck fault codes.
Water isolated from machineCheck water inlet supply.
Leak detection in unit triggeredDisconnect the power and water supply, check for leaks.
Commissioning mode Ensure hot tank is full by dispensing hot option and then take unit out of commissioning mode.
Lock icon not pressedTo dispense from hot, press the lock symbol first then hot shortly after.
Over freezing Check temperature probe is fully inserted into the DryChill block. Turn power off and leave the appliance off overnight.

If the problem persists, contact your distributor.
No Sparkling WaterNo CO2 pressureCheck CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary.
Carbonator tank not fillingCheck carbonator probe for possible short circuit to ground.
Check for pump timeout, cycle power off & on then purge carbonator.
Poor Quality CarbonationIncorrect CO2 pressureCheck CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary.
Air in carbonator tankRefer to installation and water connection section to see how to purge the carbonator tank.
Residue in carbonator tankAfter prolonged use, a surface film can develop within the carbonator tank. Refer to cleaning and sanitising instructions.
Warm DrinksInsufficient cooling air flow through the
fridge
Check that the condenser is not blocked.
Check supply to cooling fans.
If supply present replace fans.
If supply not present move on to the compressor.
Compressor not runningCheck supply to compressor (115/230V AC).
Check NTC probe is not faulty.
Check for system over heat. Allow the unit to cool and check for airflow obstructions. Once the unit has cooled the fridge system will restart. If the problem persists contact technical support.
Fridge failure If compressor & fan are running and there is no cooling contact technical support.
Water lying on top edge of lower door panel and/or bottom of cabinetOverflowing drip tray or waste containerEmpty waste container and check drainpipe is not blocked.
Water lying in bottom of machineLeak in pipe work and/or filterContact your distributor.
Bleeping noiseLevel sensor fitted and waste tank fullEmpty waste tank.
Internal leak detect alarmCheck there is no internal leak.
Not all symbols displayedUnit is in heater commissioning modeSee hot tank commissioning section.
Temperature not hot enoughMid heating cycleIf the hot icon is pulsing then unit is not at correct temperature. Wait for solid light.
Temperature probe not installed correctly or damaged Ensure temperature probe is correctly installed or request replacement.
Water demand too highSee product specification.
Element not workingCheck and replace as required.
DrippingHeater over heating Ensure temperature probe is correctly fitted and not damaged.
Continuous or incorrect dispensePoorly seated HMI lensReplace lens assembly.
Excess water on lensEnsure you keep lens clean and clear of liquids.

Fault Codes

Internal leak sensor- including 10 red flashes of dispense area 

Internal overheat triggered

Carbonator can not filling

Boiler not heating correctly

Waste kit full

Boiler dry fire

Technical Information

Chilled Only Circuit Schematic

Chilled & Ambient Circuit Schematic

Chilled & Sparkling (Measured) Circuit Schematic

Chilled, Sparkling & Ambient Circuit Schematic

Chilled, Ambient & Hot Circuit Schematic

Chilled, Sparkling, Ambient & Hot Circuit Schematic

Water Pathway - Chilled Only

Water Pathway - Chilled & Ambient

Water Pathway- Chilled & Sparkling (Measured)

Water Pathway - Chilled, Sparkling & Ambient

Water Pathway - Chilled, Ambient & Hot

Water Pathway - Chilled, Sparkling, Ambient & Hot

Spares

E6 Exploded Parts Diagram

All components shall be replaced by a factory authorized technician with manufacturer approved components (listed below), to minimize the health and safety risks of electrical hazard and fire risk due to incorrect parts or improper service.

Spares List

Category 1. Safety Critical Spares

Part No.DescriptionCCACSCAHCSACSAH
720337PCBA Main Control Board AssemblyView in store
720800Measured Dispense PCBA Main Control Board AssemblyView in store
700154E6 LED boardView in store
702558Cooling Fan 24v with LoomView in store
702800Diaphragm Booster Pump - Low Flow Rate Sparkling Water Pump 115vView in store
702770Diaphragm Booster Pump - Low Flow Rate Sparkling Water Pump 230vView in store
702317E-series Hot Water Tank 115vView in store
702488E-series Hot Water Tank 230vView in store
720401UV Assembly Spares KitView in store
702078FS-16 Flow SwitchView in store
720936E6 Chilled Only Touch Control Panel (HMI)
View in store
720295E6 Chilled & Ambient Touch Control Panel (HMI)View in store
720932E6 & T3 Chilled & Sparkling Measured Dispense Touch Control Panel (HMI)
View in store
720365E6 & T3 Chilled, Ambient & Hot Touch Control Panel (HMI)View in store
720289E6 Chilled, Sparkling & Ambient Touch Control Panel Assembly (HMI)View in store
720372E6 & T3 Chilled, Sparkling, Ambient & Hot Touch Control Panel Assembly (HMIView in store
701711E6 Dispense ManifoldView in store
720023Temperature ProbeView in store
702878All-in-one Sensor Loom with KK ConnectorsView in store
702787Congress Solenoid loomView in store
70158890-Degree Solenoid Valve - 3/4” BSP x 8mm Push-Fit connection for E6 & E7View in store
7018868mm PRV 2 BarView in store
702146Flow restrictor 8mm - 8mm JG - nylonView in store
7017298mm PF Solenoid Valve 24VDCView in store
7019372:1 Dispense Solenoid Valve 8mmView in store
7019923:1 Dispense Solenoid Valve 8mmView in store
7028918mm Flow SensorView in store
637329Sparkling Water Flow Control ValveView in store
462667Single Check Valve 5/16" (8mm) PFView in store
462668Single Check Valve 1/4" Push FitView in store

Category 2. Cosmetic Spares

Part No.DescriptionCCACSCAHCSACSAH
701630E Series Top Panel MouldingView in store
701678E Series Side Panel MouldingView in store
702984E-Series Front Panel Assembly - Matt BlackView in store
720383E-Series Front Panel Assembly - SilverView in store
701656E Series Drip Tray without drainage
View in store
701657E Series Drip Tray GrillView in store
701486E6 Steel Outlet ShroudView in store

Category 3. Contact support for any required spares not listed above.


Borg & Overström
Synergy House,
Fakenham Road,
Morton on the Hill,
UK
NR9 5SP